Shipping policy

Thank you for shopping with Cartel Society. We are committed to delivering your order quickly and securely. Please review our shipping policy below.





ORDER PROCESSING



All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.


You will receive another notification when your order has shipped.


During high-volume periods (launches, drops, holidays, giveaways, etc.), processing times may be slightly extended.





SHIPPING RATES & DELIVERY TIMES



Shipping charges for your order will be calculated and displayed at checkout.



Estimated Delivery Times (After Processing)



  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping (U.S.): 2–3 business days
  • International Shipping: 7–21 business days (varies by location)



Delivery times are estimates and not guaranteed.





TRACKING YOUR ORDER



Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.





SHIPPING CONFIRMATION & ADDRESS ACCURACY



Please ensure your shipping address is correct at checkout. Cartel Society is not responsible for packages delivered to incorrectly entered addresses.


If you notice an error, contact us immediately at [Insert Customer Service Email].





LOST, STOLEN, OR DAMAGED PACKAGES



Cartel Society is not responsible for lost or stolen packages confirmed as delivered by the carrier.


If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.





INTERNATIONAL SHIPPING



Customers are responsible for any customs fees, import duties, or taxes required by their country.


Cartel Society is not responsible for delays caused by customs.





PRE-ORDERS



If you purchase a pre-order item, shipping timelines will be clearly stated in the product description. Orders containing pre-order items will ship once all items are available unless otherwise specified.